Refund Policy

1. Which Plans Are Refund-Eligible

Only three subscription tiers qualify for a refund:

• Quarterly (90 days), Semiannual (180 days), and Yearly (365 days) plans — eligible, under the conditions below.
• Trial, Weekly, and Monthly plans are not refundable under any circumstance, due to their short duration and low price point.

2. The 24-Hour Window

You must submit your refund request within 24 hours of your payment being approved. This window starts the moment an admin confirms your transaction — not from when you sent the payment. We keep this window short because access to live signals begins immediately upon approval, and a longer window would make refunds difficult to reconcile fairly for a real-time service.

3. How Many Refunds You Can Get

• One refund per plan tier, and only on your first purchase of that tier. If you buy the Yearly plan again after a previous Yearly refund, that renewal is not eligible.
• A maximum of three refunds per account, for the lifetime of that account.

4. How Refunds Are Sent

• Refunds are sent back only to the same wallet address that sent the original payment. We cannot send a refund to a different wallet, for security reasons.
• The blockchain network fee is deducted from the refunded amount — you will receive slightly less than what you paid.
• Once a refund is approved, your subscription access is revoked immediately, and any affiliate commission generated by that payment is voided.

5. When We May Decline a Refund

We reserve the right to deny a refund request if your usage pattern shows the service was substantially used during the refund window (for example, viewing a large number of live signals), or if we suspect fraud or abuse — including refund requests coming from an account linked to a device that has already used its refund allowance on another account.

6. All Other Payments Are Final

Outside of the specific case above, all payments on binyy.com are final and non-refundable, due to the digital, real-time nature of our analytics service.

7. How to Request a Refund

Email support@binyy.com with your account email, your payment TXID, and the reason for your request. Refund requests are reviewed manually — please allow up to 3-5 business days for a response.

8. Contact Us

If you have questions about this policy, please contact us at: